Relsko › Frequently asked questions

Frequently asked questions

The 30 questions people ask before their first video.

What is Relsko?
Relsko is an online tool that turns videos and photos from your phone into short vertical videos for Instagram Reels, TikTok and YouTube Shorts. You upload the footage, describe what you want to show, choose one of three concepts and compare three cut variants with captions. You download the one you like in 1080p.
Do I need to know how to edit video?
No. The assistant helps you write the brief, and the AI chooses the moments, cuts the footage and adds captions. You choose the concept and the version you like.
What should I upload?
Videos and photos from your phone, ideally vertical (9:16), 5 to 60 seconds each, 5 to 15 different shots. Long clips are fine: the AI finds the useful moments. You can also add a music track you have the rights to.
How long does it take?
First you review the previews. Then you download the chosen version in 1080p. Processing time depends on the length of the footage, the captions you choose and the current load of the service. The homepage shows one measured example with the exact conditions.
Three concepts or three cuts?
Both, in this order. After a short conversation the assistant proposes three concepts: three different directions for your video, for example the offer, the craft and the atmosphere. You choose one. Relsko then prepares three cut variants of that one concept, which differ in pace and treatment. You do not get nine videos from one step.
Can I import from Google Drive or iCloud?
Yes. Paste a link to a Google Drive folder shared with “anyone with the link”, or a link to a shared iCloud album (share.icloud.com/photos/…). Relsko copies the files into your project, so you do not have to upload them again from the phone.
Which languages are supported?
The interface, the assistant, the transcription of speech and the text in the video work in 16 languages: English, Czech, Slovak, German, Polish, French, Spanish, Italian, Portuguese, Dutch, Hungarian, Romanian, Ukrainian, Turkish, Swedish and Danish. The text of a finished video can be translated into any of the other 15. Dubbing is in preparation. The full table is on the homepage.
What is the shot list?
Before you film, tell Relsko what the video should achieve. It gives you six to eight specific shots with the angle, the length, what happens and what to say, so that the footage you bring back is easy to cut.
Standard or animated captions?
The standard export puts clean captions and an opening title on the video and is available to everyone. The animated export adds moving titles and captions that highlight each word; it is in beta. If the animated export is not available at the moment, for example under heavy load, you get the standard export of the same version and can try the animated one again later.
Can I use my own music?
Yes. Upload an audio file with your footage and Relsko mixes it under the video at a level that keeps speech intelligible. You are responsible for having the rights to use the track on social networks. A built-in licensed library is in preparation.
What happens to my files?
Files are used only to create your videos and are stored on servers in the EU (Germany). You can delete the whole project, including the footage, previews and exports, at any time. The details are on the privacy page.
Does Relsko publish to Instagram or TikTok?
Not yet. Today you download the finished MP4 and post it yourself. Scheduling and direct publishing are in preparation; we will say exactly which networks are supported once it is available.
How do I get access, and what does it cost?
Relsko is in early access. Fill in the form on the homepage with what your business is and what you want to create. We reply by e-mail with the terms of access, the pricing and the next step before you upload anything. You do not need an agency, and there is no payment inside the app during early access.
How do I make my first video?
Read the guide “Your first video” in the guides section. It walks through the three steps and says what is your work and what the app does.
Can I use photos only, without video?
Yes. Photos are inserted as short still segments between clips, and a video made only from photos works too. A few short video clips make the result livelier, but they are not required.
Which file formats and sizes are supported?
Video MP4, MOV, M4V, WEBM, AVI, MKV and 3GP; photos JPG, PNG and HEIC; audio MP3, WAV and M4A. Up to 50 files per upload, up to 200 files per project and up to 2 GB per file. Long clips are fine: Relsko finds the useful moments.
Can I upload straight from my iPhone?
Yes. Open the app in Safari on your iPhone and choose the videos and photos from your library. HEIC photos and MOV videos are converted automatically. For many large files, Wi-Fi is faster than mobile data.
Does Relsko change my footage or add things that were not filmed?
No. Relsko cuts your footage, chooses the order of the shots and adds an opening title and captions. It does not generate scenes, people or products that were not in your material, and it does not change colours or add effects.
Can I decide which moments must be in the video?
Yes. In the brief, use the “must include” and “leave out” fields, for example “must show the price” or “leave out the back room”. Relsko respects them when choosing shots and writing captions. Editing the timeline by hand is not available yet.
Can I change the opening line or the captions?
Yes, before the cuts are created: type what to change under the three concepts and the assistant proposes again, or edit the brief details directly. Editing individual captions after the video is rendered is not available yet; change the brief and create the variants again.
How long are the videos?
Between 10 and 35 seconds. The template suggests a length (for example about 15 seconds for an event, about 25 for a testimonial) and you can change it with the length slider before creating the variants.
What do I get when I download?
An MP4 file in 1080×1920 (vertical 9:16) that you can post to Instagram Reels, TikTok, YouTube Shorts, Facebook Reels or LinkedIn without further conversion.
Can I make horizontal videos for YouTube or my website?
Not yet. Relsko currently produces vertical 9:16 videos for short-video platforms. Horizontal formats are on our list, without a release date.
Can I add my logo?
A logo overlay is not available yet. Today you can save your brand name, accent colour and call to action in the brand settings; Relsko uses them in the opening title and the captions.
How does the approval link work?
Open the finished project, create an approval link and send it to your client. They see the previews without logging in and can approve or request changes with a comment. The feedback appears next to each variant in your project.
Can several people use one account?
During early access each business has one access code that colleagues can share. Separate user accounts, roles and workspaces for several clients are in preparation.
Is there a mobile app?
Relsko is a web app that works in the browser on your phone. On iPhone or Android you can add it to your home screen and it behaves like an app. There is no separate app in the app stores.
Do I need a fast internet connection?
Uploading is the only step that depends on your connection. A typical project (5 to 15 clips, 50 to 150 MB) takes one to two minutes to upload on Wi-Fi and takes longer on mobile data. Processing then runs on our servers.
Who owns the finished videos?
You do. You keep all rights to the footage you upload and to the videos Relsko creates from it. You can use them on any platform, in ads or on your website. The details are in the terms of use.
What happens if I stop using Relsko?
During early access you simply tell us. You can delete your projects and files at any time yourself, and on request we remove your account data. Videos you have downloaded stay with you.

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